Fans & Concert Goers
Where do I find out about upcoming shows and/or festivals?
Visit www.concertwire.com for up-to-date information on all of our shows and festivals.
Where do I purchase tickets for a show or festival?
Visit www.concertwire.com and click on the desired event. Within each event there is a link to buy tickets. You will be re-directed to the appropriate ticketing company’s website (i.e. Music Today, Ticketmaster, Tickets Unlimited, etc.) for the actual ticket purchase.
Where can I buy merchandise from ACE shows or festivals?
Please visit our ACE Merch Store for everything we have in stock. For artist specific merch visit the artist’s official website or for Bonnaroo merch please visit www.bonnaroo.com.
What happens if I bought a ticket and can’t go to the event or the event is cancelled?
In most cases all sales are final and all events are rain or shine. In the event of a show cancellation or rescheduled date, the ticketing company that you made the purchase through will contact you. If you purchased your ticket through a third party ticketing company or individual, AC Entertainment cannot guarantee that your ticket will be honored in the event of a refund or reschedule. We highly recommend that you purchase all tickets through the event’s official ticketing company (i.e. Music Today, Ticketmaster, Tickets Unlimited, etc.) or the artist’s fan club.
What is the photo/video policy for each event? What items are permitted at each event?
Each event, venue or festival has different policies or permissions, please visit the event page, venue website or official festival website for more information.
What are the age restrictions for each of event or festival?
Each event, venue or festival has different age restrictions, please visit the event page, venue website or official festival website for more information.
I have lost an item at an AC show or festival. Where can I find it?
Each festival has their own lost & found please refer to the festival’s official website to make an inquiry. For an AC show, please contact the appropriate venue.
Where can I sign up for your newsletters?
You can sign up for AC Entertainment’s weekly Livewire email at the bottom of the homepage or at www.concertwire.com. Livewire keeps you up to date with all concerts, shows, events and festivals ACE is involved with. Additionally, you can follow us on Twitter or like us on Facebook to stay in the know. To sign up for a specific festival or venue email please visit their website.
How can I help promote events and get my foot in the door?
If you have an obsession for music and want to help promote our festivals and concerts, the ACE street team is always looking for people to pound the pavement, creating a buzz through means such as social media to plastering good old fashion posters around town. To join, simply go to http://acentertainment.com/streetteam to sign up and create your own profile. Be sure to check everything that you are interested in to learn about all the promotional activities available!
Prospective Employees or Interns
How do I apply for a job or internship at AC Entertainment?
To apply for a job or internship at AC Entertainment please send your cover letter and resume to resumes@acentertainment.com. AC Entertainment offers semester long internships in the following areas: Marketing, Social Media/Street Teams, Graphic Design and Booking. No phone calls please.
Who can I talk to regarding an internship or employment application?
You will receive an email notification upon receipt of your application. Due to the high volume of applications AC Entertainment will only contact those applicants that have been selected for an interview. Your resume will always remain on file for consideration as new openings occur. No phone calls please.
Booking
I am musician, artist, comedian, in a band or novelty act; how can I get booked by ACE?
We do not accept unsolicitated band packages or booking requests. Thank you for your understanding.
How do I rent one of your venues?
Please contact the venue you are interested in renting directly.
Artist Management
I am musician, artist, comedian, in a band or novelty act. Who can I contact about management?
We do not accept unsolicitated band packages or booking requests. Thank you for your understanding.
Our Services
I am looking to have ACE book or create our corporate event, festival or other show; who do I contact?
Please drop us a line at info@acentertainment.com. An ACE representative will be in touch.